This Google Analytics Ninja seems to have saved the day and spotted a problem with code implementation for a friend’s WordPress blog. (Well, a friend of a friend, but I guess it is about the same thing).
On July 20th, I was approached with the all too common, “I believe that I”ve configured Google Analytics properly, but it isn’t working!” problem.
I took a look at their source code, and I spotted an extra space.
Google Analytics Isn't Tracking – problem
I thought to myself, “hmm… how did that space get there?” In the WordPress backend, I confirmed that indeed a space was the culprit.
Google Analytics Isn't Tracking – Culprit
I don’t know about you, but I don’t think I would have caught that problem just by looking at the Analytics for WordPress plugin configuration page.
Shortly thereafter, we were able to see GA tracking properly.
Proof of Success
Action Item: Check your source code for any unwanted spaces.
Extra note: this can be the culprit for e-commerce tracking issues as well.
Here’s another simple fix to why Google Analytics may not be tracking. In my case, I had already verified caldwellsroofing.com (months earlier, and unbeknownst to me, and on “Webmaster Tools” not “Analytics”), and when I was trying to add tracking to “www.caldwellsroofing.com” (on “Analytics” page), it went crazy and said “website not tracking.” I tried moving the code to different places in my WordPress site (I have Genesis theme and Dynamik child) to no success. However, when I went it to Google Analytics and created a new “property” that left the “www” out of the url, then it worked! After copying and pasting into WordPress the new code snippet with a different Tracking ID, it said “website tracking” immediately, and I didn’t even have to refresh the Analytics page to see it! Also, the correct place to put the analytics code in the Genesis w/ Dynamik child is, enter the site’s dashboard, hover over “Genesis,” and then click “Theme Settings,” paste it in the header box, and click “Save Settings.” Now it works for me! Obviously, I still have to wait a while before it will have some data.
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